Terms and Conditions
1. About us
This website is operated by SUSHINOYA COMPANY LTD (“we”, “us”, “our”), a company registered in England and Wales (Company No. 14744526), trading as Sushinoya.
Sushinoya is a restaurant chain operating across the United Kingdom.
2. Use of this website
By accessing this website, you agree to these Terms. If you do not agree, please discontinue use.
3. Updates
We may update these Terms or website content at any time. Continued use of the website indicates acceptance of the latest published version.
4. Restaurant orders
- All orders are placed and fulfilled in-store at our restaurant locations.
- Delivery or click-and-collect services, where offered, are handled by third-party delivery platforms and partners.
- Requests related to delivery issues, cancellations, or refunds must be submitted directly through the platform or application used to place the order.
- Our responsibility for an order ends when it has been handed to the third-party delivery or collection partner.
5. Delivery liability
We are not liable for delays, damage, or errors caused by third-party delivery or collection partners after handover.
6. Acceptable use
You agree not to:
- use the website for unlawful purposes;
- attempt unauthorised access to systems or data;
- upload or transmit viruses, malware, or harmful code;
- post or share content that is defamatory, obscene, abusive, discriminatory, or otherwise unlawful;
- interfere with website operation or security.
7. Intellectual property
All website content, branding, images, text, and design are owned by or licensed to Sushinoya. Content may be viewed for personal use only and must not be copied, redistributed, or used commercially without written permission.
8. External links
Where links to third-party websites appear, they are provided for convenience only. We are not responsible for third-party content or policies.
9. Consumer rights
Nothing in these Terms limits your statutory consumer rights under the laws of England and Wales, including our duty to provide services with reasonable care and skill. We do not exclude liability for matters that cannot legally be limited, including death or personal injury caused by our negligence.
10. Governing law and jurisdiction
These Terms are governed by England and Wales. Disputes fall under the exclusive jurisdiction of the courts of England and Wales.